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The sudden drop in Google reviews: Have you ever noticed a sudden drop in Google reviews? It’s not about getting new reviews but your already written reviews are missing from your page. You might have noticed that the number of reviews is lower as compared to last month. It might be possible that Google is deleting all of your reviews and might be deleting the 5-star reviews that you have received over the years. What’s the reason behind this sudden change? When your Google reviews start dropping then you might feel that people who left the reviews had reviewed only 2 or 3 businesses – that’s why their reviews were deleted. People don’t understand that the reviews are deleted because they are written by an anonymous user. The best thing about Google reviews is that they will provide you with complete credibility. This is the best feature as it doesn’t allow anonymous review for a service or company. Why does Google not allow the anonymous feature? You might be thinking why ...

Highlights: What is meant by inappropriate Google reviews? Understanding Google policies. Is it necessary to respond to all reviews? Inappropriate Google Review: There’s nothing better feeling for a businessman to get a positive review from a satisfied customer. It will show that you are doing the right thing. There are times when your business got negative Google reviews, it would be better to manage the situation when it does take place. Both negative and positive reviews are part of the Google review system. Understand the process first: Know Google policies: You need to understand Google review policies to understand what is meant by the inappropriate review. Google will mark the review as inappropriate if: It has got the offensive language. Written by your business competitor. Written off-topic. Flag review as unsuitable:  You might be thinking when you found a review that violates Google policies then what to do? You need to take action against the provid...

Highlights: Google review policy. What’s new in the policy? How this policy is beneficial? On December 14, 2017, Google has updated its review policy. Why Google has made changes in its policy? Well, according to Google the changes were made to take out a lot of spam Google reviews . The new guidelines include a variety of no’s. What is forbidden in the policy? Hate speech Adult content Confidential information Copyrighted content Illegal content Google policies: Part of the maps: The latest Google review guidelines are now considered to be the part of Google Maps not Google My Business. Applicable to all content: The new policy guidelines will now be applicable to all type of Google content not only reviews. The latest changes will also affect images, videos, Q&A, metadata, tags and ratings. Marketing of drug is banned: Google has made it clear that the content you upload must not include the sale or marketing of drugs like tobacco, alcohol ...

Google reviews: When you receive a new review on Google, you get so much excited. It is a fact that reviews are the main reasons behind local SEO and more clicks. Google demands real Google reviews from real people. Google always delete those reviews that contain URLs or phone number. The frustrating aspect of the system is getting a notification from the system indicating that one of your customers has clicked on the Google link. Given are top 4 reasons why you may not see a review on Google: The review is not written: It is not accurate that when a customer goes to Google from the system he actually wrote a review. The system shows what review site they clicked from the system. The most likely scenario is that your customer was immediately confronted with a request to set up a Google account. Most non-Google users stop right there. People mostly don’t create Google account as they don’t want to provide Google with their personal details like gender, date of birth in order to ...

Highlights: Negative reviews. Under what cases Google will remove your review? Negative reviews: By might be seeing such situations when people are leaving your company by reading negative reviews. In many scenarios, reviews don’t break the Google reviews guideline – but they are more likely removed by Google. How Google can delete such reviews that haven’t violated Google policies. Given are some conditions under which Google deletes your review. First case: The first review case is about racism. It might be possible that the user write reviews basis on racism. Let’s say a person claimed that the college offered him illegal drugs and injections and was affiliated with the racist organization. Google will remove the review as it will look like weird, Second case: In some cases, when a person leaves a negative review by creating multiple profiles and he has also asked his friends to review negatively – Google will consider as a conspiracy against the certain company. Thir...

You got bad Google reviews, so now what to do next? Bad reviews are always considered as business man’s nightmare. It’s a very difficult phase when your hard earned reputation is been tarnished by user reviews. You can easily minimize the damage to your company. Just follow these 5 steps to overcome negative reviews. Don’t be panic: A negative or bad Google review isn’t the end of the world, almost every company has got one bad review. Research shows that bad reviews have effect on your business but not that much. So, you need to calm down and just follow the next step. Try to evaluate the situation: When you receive a bad review, first of all check that the review is real or not. You will find many fake reviews on the internet. Check your previous records to see who that person really is. If he is the previous customer then you need to listen to the customer service calls. The more you know the more you are ready to face the situation. Response: Despite of the negative revi...

Believe it or not, we all do some research before buying anything. Be its mobile phones, accessories, laptops we want to hear from people about that product. Likewise, before visiting any place like restaurants, cafes and hotels we like to read reviews. Google reviews can’t be ignored due to many reasons like users pay attention to the written reviews. You’d like more reviews than your competitors have.  Apart from the experience the person had, reviews also share some thoughtful insights related to places. If you don’t know how to keep the guidelines while writing reviews, just read the few recommendations below: Relevancy: You need to be relevant, don writes irrelevant information in your review. Things that you need to write in your review are: A time when you visited the place The order you gave/ product you purchase  If you keep appreciating the services then the other users will consider it spam or paid review. Want to make your review acceptable, and then...

Intro: Most common question these days is ‘How to generate more Google review s for my business?’ It is a fact that organic online reviews contribute a lot towards your online visibility and also help you in increasing conversations. Let’s take an example, before buying new clothes I’m sure you take advice of your elders. Why? Because you trust the reviews and opinions of others- Online reviews build a trust. Now look at the latest research: ·          About 40% users read 1 to 3 Google reviews (2014). ·          About 26% users believe that a local business should respond to its reviews. ·          88% users believe in online reviews (2014). ·          23% users order the certain product/service just after reading the positive reviews. ·          95% users believe fake r...