Google Reviews Have Disappeared. Now What To Do?

Google Reviews are meant to make or break your business. You might have faced such a situation when your Google reviews got vanished. Well, you are not alone who is facing that situation there are thousands of other users who have discovered that their reviews are disappearing.
It is better to check all the Google profiles that you are managing currently. Want to get your deleted reviews back? You can recover easily your Google reviews, just follow the below steps.

  • First of all login to Google My Business page.
  • Now open the menu and select “all locations” tab.
  • Verify that you are authorized to manage this business & also you are agreed to the terms and conditions.
  • Now click on ‘Manage Location’.
  • On the location page, click on ‘Edit’.

Within the Maps section, click on the ‘Edit Marker Location’ and save it.
It will refresh your Google profile; if your reviews still don’t appear then you need to clear your cache.

Why your reviews got disappeared from Google plus page?
Given are some of the reasons why your Google reviews got deleted from page.
Spam:
Google has been very active in fighting against the spam reviews to make sure the quality of Google+ platform. If you find that your Google reviews got disappeared or not showing then you need to understand that either Google has marked them spam or these reviews are against the Google policies.
Reviews containing URLs:
Those reviews will be deleted automatically that have URL in them. They will automatically be deleted from the Google+ page.
Inactive users:
If you are an inactive user, then it might also affect on your Google+ profile. Google has recently stated that they are reaching out to more profiles that have been inactive for more than 6 months. If the page owners unable to update their profiles within 6 months then there’s a chance page unverified.

If page becomes unverified?
So, what happens when your page becomes unverified? It means that you will not be able to use Google My Business to edit or manage information. Unverified status also means that you will not be allowed to respond to the reviews or can use the Google My Business features like check customer insights, post updates etc.
When you are managing multiple business locations using Google My Business, then the locations will be displayed with a notice of ‘disconnected’.
How to do verification?
For verification, Google will soon contact you and also provide you a 2 week notice of the pending unverification. Suppose you are using Google My Business to manage your Google+ page, and then you need to login and publish a new Google+ update after receiving 2 weeks of the email.

  • Contact the support team if your page has been unverified.
  • Signup for Google My Business so that your Google+ page is verified.

There might be some instances when the Google+ page and location becomes separated.
Reviews got from 3rd party sites:
Another main reason why your Google reviews are not visible as they might be posted on a 3rd party (Non-Google) website. Google used to fetch data from different websites like Facebook, Yelp and Yahoo.
Summing up:
Hope you got the idea how the Google works? The above mentioned points are very much useful in solving your issues related to Google reviews.

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