Positive vs. Negative App Reviews


It’s a thing of a past not to take any sort of advice from strangers. But everything has changed with respect to time. Now you have to consider reviews as an important tool before making any buying decision.
Let’s talk about mobile apps – What’s the reason behind that every mobile app developer wants to buy app reviews and downloads, no matter his app has already reached 1 Billion downloads. We come to the conclusion that online reviews do matter a lot, no matter they are positive or critical.
Let’s start our discussion: Today we are touching an important topic ‘Difference between Positive vs. Negative Mobile app reviews’. So, we have 2 types of reviews namely:

  • Positive app reviews
  • Negative app reviews


  1. Positive app reviews:

As the name suggests positive app reviews have positive feedback about the certain app, the reviewer has highlighted the brighter side of the app rather than showcasing critical response to the app. A sweet positive app can be further classified into various types:

  • Encouraging review
  • Positive criticism with suggestion


 Encouraging review:
Encouragement is a phenomenon that acts as a force to drive more skill. When you appreciate a person naturally he feels a great confidence. Everyone wants encouragement, no matter how big he is. When a mobile app developer develops an app, he has to pass various stages to get his app listed on the app store.
Only the mobile app developer knows the real value of his app. If a reviewer writes something positive about his app, then naturally he takes it as a sense of achievement. Positive feedback enables the other users to install his app – that’s how his number of app reviews will increase and his app will get the status of top most downloaded app.
Positive criticism with suggestion:
Criticism is a part of improvement; if your app gets only positive feedback then users might think that you are getting paid reviews. So, constructive criticism is also necessary. Give suggestion to the app owner to the defects in the mobile app.
This will help the app owner to further improve his app. The app owner needs to take the criticism as a thing of learning.
2. Negative app reviews:
Negative app reviews contains only bad feedback, criticism and low ratings. There are many situations like your competitor is writing negative reviews on your app. There are various types of negative app reviews.

  • Criticism without suggestion
  • Angry review


 Criticism without suggestion:
When you criticize anything, you need to provide a solution for it. When an app owner receives a negative app review that has written bad words about his app, without giving any sort of suggestion- the app owner needs to respond him well. Ask the reviewer why he has such negative thoughts about his app, also provide him suggestions.
Angry review:
If your app crashes every time then it makes the app user to become furious. The above scenario deals with the app that runs smoothly, while in this case the app crashes every time. In such a situation, every app user will write bad reviews about your app.
Bottom line:
Summing up the discussion, your app needs both positive and negative reviews. You can’t rely on positive app reviews, negative app reviews will balance your app reviews. So, try to make your app responsive so that you will fewer chances of criticism and negative feedback.

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